Last Updated: 21/11/2024
Introduction
Welcome to The Pathfinder Visa! We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our consultancy services related to visas and passports. By using our services or visiting our website (www.thepathfindervisa.com), you agree to the terms of this policy.
1. Information We Collect
We collect personal information necessary to provide our consultancy services effectively. This includes but is not limited to:
- Personal Identification Details: Name, date of birth, nationality, passport details, and contact information (email, phone number).
- Financial Information: Payment details, invoices, or receipts for the services rendered.
- Supporting Documentation: Copies of visas, passports, photographs, and other documents required for visa or passport processing.
- Website Interaction Data: IP address, browser type, cookies, and usage data to improve website functionality.
2. How We Use Your Information
Your personal information is used for the following purposes:
- Service Delivery: Processing visa and passport applications, providing consultancy, and responding to queries.
- Compliance: Adhering to legal requirements, such as identity verification and record-keeping.
- Communication: Sending updates, notifications, or important information related to your application or services.
- Improvement: Enhancing our website, customer service, and service offerings.
3. Sharing Your Information
We do not sell or rent your information to third parties. However, we may share your information with:
- Government and Immigration Authorities: For visa and passport processing.
- Service Providers: Third-party partners assisting us in delivering services, such as courier companies or legal advisors.
- Legal Obligations: If required by law, regulation, or a court order.
4. Data Security
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Secure servers and encryption technologies.
- Regular audits and updates to our security protocols.
- Restricted access to personal information, limited to authorized personnel only.
5. Your Rights
As a user, you have the following rights regarding your personal data:
- Access and Correction: Request access to or corrections of your personal information.
- Data Deletion: Request deletion of your data, subject to legal and operational requirements.
- Withdrawal of Consent: Revoke consent for data processing where applicable.
- Lodging Complaints: File a complaint with a data protection authority if you believe your rights have been violated.
6. Cookies Policy
Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, refer to our Cookies Policy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. We recommend reviewing this page regularly for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: info@thepathfindervisa.com
Phone: +966 53 595 2205
Address: Platinum Centre Office 609, Al Malaz, Salah Ad Din Al Ayyubi Rd, Az Zahra, Riyadh 12811