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Terms and Conditions

Last Updated: 21/11/2024

Introduction
Welcome to The Pathfinder Visa! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website (www.thepathfindervisa.com) and engaging with our visa and passport consultancy services, you agree to abide by these Terms. If you do not agree with any part of these Terms, you must refrain from using our services.


1. Services Provided

The Pathfinder Visa offers consultancy services related to visa and passport applications. Our services include advising clients on visa requirements, processing visa applications, passport assistance, and other related services. We are not a government entity and do not guarantee the issuance of visas or passports.


2. Eligibility

You must be at least 18 years old or have the legal capacity to enter into a contract to use our services. If you are using our services on behalf of a minor or another individual, you represent that you have the authority to act on their behalf.


3. User Responsibilities

By using our services, you agree to:

  • Provide accurate, current, and complete information during consultations and when submitting documentation.
  • Keep your information up to date and notify us promptly of any changes that may affect your visa or passport application.
  • Not misuse our website, services, or any materials provided by The Pathfinder Visa in any unlawful or unauthorized manner.

4. Service Fees and Payments

  • Our fees are charged for services rendered and are outlined in the service agreement or consultation documents.
  • Payments must be made through the available payment methods at the time of service.
  • Fees are non-refundable except in cases where services are not provided or are canceled by The Pathfinder Visa.

5. No Guarantee of Success

While we offer expert consultancy services, The Pathfinder Visa does not guarantee the approval or issuance of any visa or passport. The final decision rests with the relevant authorities, and we cannot be held responsible for the outcome of your application.


6. Confidentiality

We respect your privacy and are committed to keeping your personal and financial information confidential, except as required by law or as necessary for the processing of your application. Please refer to our Privacy Policy for more details on how your data is handled.


7. Use of Website

  • You are responsible for maintaining the confidentiality of your account details (if applicable), including your username and password.
  • You must not engage in any activity that interferes with or disrupts the website’s functionality or its server.
  • We reserve the right to modify, suspend, or discontinue any part of the website or service at our discretion, without prior notice.

8. Limitation of Liability

The Pathfinder Visa and its affiliates, partners, or employees shall not be liable for any damages, losses, or expenses (including legal fees) arising from the use or inability to use our services or website, including but not limited to:

  • The denial or delay of any visa or passport application.
  • Errors in the information provided by you.
  • Any indirect, incidental, or consequential damages.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of The Pathfinder Visa or our licensors and is protected by intellectual property laws. You may not copy, reproduce, or use any content without prior written consent.


10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, but we do not endorse or control the content of these external websites. We are not responsible for the privacy practices or the content of third-party websites.


11. Termination

We reserve the right to suspend or terminate your access to our website or services at our sole discretion, without notice, if you breach any of these Terms or if we believe your actions are harmful to our business or other users.


12. Indemnification

You agree to indemnify, defend, and hold harmless The Pathfinder Visa, its officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:

  • Your use of our services and website.
  • Any violation of these Terms.
  • Any infringement of third-party rights.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of or related to these Terms shall be resolved through [arbitration/mediation] in [Insert Location], or as otherwise agreed upon by both parties.


14. Modifications

The Pathfinder Visa reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top. By continuing to use our services after any modifications, you accept the updated Terms.


15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: info@thepathfindervisa.com
Phone: +966 53 595 2205
Address: Platinum Centre Office 609, Al Malaz, Salah Ad Din Al Ayyubi Rd, Az Zahra, Riyadh 12811


Thank you for choosing The Pathfinder Visa!